Frequently Asked Questions (FAQs)

You will find answers to most of your questions in the list below. If you need additional help, please contact us using the links at the bottom of this page.


Why do I need to provide my airline account number?

How long will it take for my miles to be deducted from my account?

Can I redeem airline miles that I have with other carriers?


If I order the same publication twice, will I receive both subscriptions at the same time or will I receive the second subscription at the conclusion of the first?

Once I've placed my order, how long will it take for my magazines to arrive?

Can you ship my selections express?

When I order a digital selection, what happens next?

I recently received a postcard in the mail stating that my order “couldn't be fulfilled.” Why did that happen?

I currently don't see the magazine(s) that I want, do you offer any others?


If you have further questions that were not answered in the above FAQs, please contact us according to the nature of your inquiry. We'll be happy to help you.

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